Gisborne | Part-time / Full-time

At Juve, we create a warm, professional and transformative experience for every client who walks through our doors. We’re now looking for a polished, confident, and tech-savvy Front Desk Co-Ordinator who understands exceptional customer service and thrives in a sales-driven environment.

If you love beauty, love people, and love creating a seamless experience — this role is for you.

About the Role

As the face of Juve, you will be the first point of contact for all clients. Your role will be to welcome, support and guide clients through their journey with us, while keeping the frontof-house running smoothly.

Key responsibilities include:

• Greeting clients with warmth and professionalism

• Managing bookings, appointments and daily schedules

• Recommending services, add-ons and retail products

• Handling transactions and balancing daily takings

• Supporting therapists throughout the day

• Maintaining a calm, organised and luxurious environment

• Using booking systems, payment tools and digital communication confidently

• Deep diving into data and assisting with positive outcomes

Who We’re Looking For

A superstar who is:

• Customer service focused — you naturally go above and beyond

• Sales driven — comfortable recommending products and services

• Tech savvy — confident with booking systems, online tools, and multitasking

• Organised & proactive — you love keeping things running smoothly

• Polished & professional — aligned with Juve’s luxury client experience

• A people person — warm, friendly and confident in communicating

Experience in beauty or spa reception is a bonus, but not essential if you have strong customer service experience.

What We Offer

• A beautiful, calm and supportive workplace

• Staff product & treatment perks

• Opportunities for training and growth

• Being part of a luxury New Zealand brand with strong values

How to Apply

Email your CV and a short intro to: admin@juve.co.nz

We can’t wait to welcome the next member of our Juve family.